I have no less than 8 of these beautiful looking winches on my boat, 4 of which are electrically operated.

Unfortunately one of the electric ones has developed a problem in the gearbox/motor area and needs stripping and servicing. (It still looks good though!)

Andersen do have a fixed price charge for this, but it is an eye-watering £1800+ plus shipping from the Caribbean and back.

Has anyone out there ever taken one of these gearbox/motor units apart? If so, would they be prepared to share their experience with me?

Just to clarify, the winch itself is fine and can be used manually (now I have removed the drive pinion from the stiff gearbox).

The gearbox has 750403 stamped into it's casting and looks like it should come apart with a suitably made giant "C" spanner.

Anyone?

All help is appreciated!

John

We had an Anderson electric winch fail when it was about 10 years old. They quoted a set ice cost but, in the end, did the work for nothing.
Simon

+x

 

Simon Currin - 7 Nov 2022

We had an Anderson electric winch fail when it was about 10 years old. They quoted a set ice cost but, in the end, did the work for nothing.Simon

Hi Simon,

Thanks for taking the time to reply.
Similar symptoms?
Did you have to take the gearbox & motor apart? I want to know how to do this.

Here's hoping for a reply!

Jhn

+x

 

John Chandler - 10 Nov 2022

+x

 

Simon Currin - 7 Nov 2022

We had an Anderson electric winch fail when it was about 10 years old. They quoted a set ice cost but, in the end, did the work for nothing.Simon

Hi Simon,

Thanks for taking the time to reply.
Similar symptoms?
Did you have to take the gearbox & motor apart? I want to know how to do this.

Here's hoping for a reply!

Jhn

+x

 

John Chandler - 10 Nov 2022

+x

 

Simon Currin - 7 Nov 2022

We had an Anderson electric winch fail when it was about 10 years old. They quoted a set ice cost but, in the end, did the work for nothing.Simon

Hi Simon,

Thanks for taking the time to reply.
Similar symptoms?
Did you have to take the gearbox & motor apart? I want to know how to do this.

Here's hoping for a reply!

Jhn

John,
Yes we had to dismantle it but it wasn't too difficult. Just awkward to get access from below. As we were in Greenland we just sent the gearbox back to Andersen who replaced the gears if I remember correctly. On our's the motor ran but the gears had disengaged so we could still use the winch manually. If in doubt give the guys in Denmark a call. I dealt with Erik Fruergaad. I have is email address if it helps but won't post it here. Email me if you would like me to send it to you. The repairs were done in 2017 and it has been fine ever since. 
Simon

+x

 

Simon Currin - 10 Nov 2022

+x

 

John Chandler - 10 Nov 2022

+x

 

Simon Currin - 7 Nov 2022

We had an Anderson electric winch fail when it was about 10 years old. They quoted a set ice cost but, in the end, did the work for nothing.Simon

Hi Simon,

Thanks for taking the time to reply.
Similar symptoms?
Did you have to take the gearbox & motor apart? I want to know how to do this.

Here's hoping for a reply!

Jhn

John,
Yes we had to dismantle it but it wasn't too difficult. Just awkward to get access from below. As we were in Greenland we just sent the gearbox back to Andersen who replaced the gears if I remember correctly. On our's the motor ran but the gears had disengaged so we could still use the winch manually. If in doubt give the guys in Denmark a call. I dealt with Erik Fruergaad. I have is email address if it helps but won't post it here. Email me if you would like me to send it to you. The repairs were done in 2017 and it has been fine ever since. 
Simon

Hi Simon,

I've already dealt with Erik, who suggested contacting IMProducts in the UK, who then came up with an eye-watering price for servicing! It was nearly as expensive as simply replacing the entire motor & gearbox assembly.

Currently we're seeing if we can live without this winch - it's only used on the in-boom furling system and we can manage that by hand.

As with yours, access is tricky as the boat builder (Najad) appear to have put the winch in place and then constructed the galley area over it.

Thanks for your replies anyway - oh, why did Andersen not charge in the end??

Rgds,

John

John,
Erik referred me to the UK dealer initially but accepted the work when I explained the boat was not in the UK. I read my correspondence with him and all he had to do was re-rivet the planetary gear which, I suspect, was not much work with the right tools.

Simon

+x

 

Simon Currin - 10 Nov 2022

John,
Erik referred me to the UK dealer initially but accepted the work when I explained the boat was not in the UK. I read my correspondence with him and all he had to do was re-rivet the planetary gear which, I suspect, was not much work with the right tools.

Simon

OK Simon,
Thanks for your input.
Maybe I'll try Erik again - we're in the Caribbean and shipping anything heavy from here to Europe is to be done with a certain amount of trepidation on the shippers part!
Have a good one!
John