Re-organized Forum


Author
Message
Sandy.Garrity
Sandy.Garrity
New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)
Group: Forum Members
Posts: 25, Visits: 15
Baxter Gillespie - 11/19/2019
Sandy.Garrity - 11/19/2019
Baxter Gillespie - 11/19/2019
Sandy.Garrity - 11/18/2019
Baxter Gillespie - 11/18/2019
Hi Sandy, I checked the system and was able to update profiles. Bill's suggestion is a good one and maybe you're doing it but, hit the UPDATE button and it should save your update. Let me know if that doesn't work!


Hello Baxter
Double checked I had logged in, updated my gender and hit update, I still get the error above.

Regards
Sandy
Hi Sandy, I have had a few others try and update their profiles and the attempts were successful so we don't think there is a system issue. Maybe try a different device or different internet connection and see if that works. Sorry you're having issues!
thanks for trying Baxter. 

I can't amend it from either work or home, both in Chrome and IE. 
Sandy, I'm having issues today too which I'm attributing to my slow wifi but that doesn't seem to be your issue. I'll continue to research. Sorry for not having a fast resolution.

No worries.  Can I suggest the account is deleted and setup again.  That sometimes works!  
Baxter Gillespie
Baxter Gillespie
New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)
Group: Forum Members
Posts: 7, Visits: 52
Sandy.Garrity - 11/19/2019
Baxter Gillespie - 11/19/2019
Sandy.Garrity - 11/18/2019
Baxter Gillespie - 11/18/2019
Hi Sandy, I checked the system and was able to update profiles. Bill's suggestion is a good one and maybe you're doing it but, hit the UPDATE button and it should save your update. Let me know if that doesn't work!


Hello Baxter
Double checked I had logged in, updated my gender and hit update, I still get the error above.

Regards
Sandy
Hi Sandy, I have had a few others try and update their profiles and the attempts were successful so we don't think there is a system issue. Maybe try a different device or different internet connection and see if that works. Sorry you're having issues!
thanks for trying Baxter. 

I can't amend it from either work or home, both in Chrome and IE. 
Sandy, I'm having issues today too which I'm attributing to my slow wifi but that doesn't seem to be your issue. I'll continue to research. Sorry for not having a fast resolution.
Sandy.Garrity
Sandy.Garrity
New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)
Group: Forum Members
Posts: 25, Visits: 15
Baxter Gillespie - 11/19/2019
Sandy.Garrity - 11/18/2019
Baxter Gillespie - 11/18/2019
Hi Sandy, I checked the system and was able to update profiles. Bill's suggestion is a good one and maybe you're doing it but, hit the UPDATE button and it should save your update. Let me know if that doesn't work!


Hello Baxter
Double checked I had logged in, updated my gender and hit update, I still get the error above.

Regards
Sandy
Hi Sandy, I have had a few others try and update their profiles and the attempts were successful so we don't think there is a system issue. Maybe try a different device or different internet connection and see if that works. Sorry you're having issues!
thanks for trying Baxter. 

I can't amend it from either work or home, both in Chrome and IE. 
Baxter Gillespie
Baxter Gillespie
New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)
Group: Forum Members
Posts: 7, Visits: 52
Sandy.Garrity - 11/18/2019
Baxter Gillespie - 11/18/2019
Hi Sandy, I checked the system and was able to update profiles. Bill's suggestion is a good one and maybe you're doing it but, hit the UPDATE button and it should save your update. Let me know if that doesn't work!


Hello Baxter
Double checked I had logged in, updated my gender and hit update, I still get the error above.

Regards
Sandy
Hi Sandy, I have had a few others try and update their profiles and the attempts were successful so we don't think there is a system issue. Maybe try a different device or different internet connection and see if that works. Sorry you're having issues!
Sandy.Garrity
Sandy.Garrity
New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)
Group: Forum Members
Posts: 25, Visits: 15
Baxter Gillespie - 11/18/2019
Hi Sandy, I checked the system and was able to update profiles. Bill's suggestion is a good one and maybe you're doing it but, hit the UPDATE button and it should save your update. Let me know if that doesn't work!


Hello Baxter
Double checked I had logged in, updated my gender and hit update, I still get the error above.

Regards
Sandy
Baxter Gillespie
Baxter Gillespie
New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)New Member (9 reputation)
Group: Forum Members
Posts: 7, Visits: 52
Hi Sandy, I checked the system and was able to update profiles. Bill's suggestion is a good one and maybe you're doing it but, hit the UPDATE button and it should save your update. Let me know if that doesn't work!


Sandy.Garrity
Sandy.Garrity
New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)
Group: Forum Members
Posts: 25, Visits: 15
The forum is out to get me @bbalme, attempted to send a message to @Baxter.Gillespie and I get the same error message! 
With a bit of luck Baxter might see this??


Sandy.Garrity
Sandy.Garrity
New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)
Group: Forum Members
Posts: 25, Visits: 15
Bill Balme - 11/18/2019
Hi Sandy,

I'm no longer the Forum Administrator - you need to contact Baxter Gillespie. However, when you edit your profile, make sure you hit the UPDATE button (bottom left) - that should save it for you.

Good luck and happy posting!



Thanks Bill, I'll drop Baxter a message.
Bill Balme
Bill Balme
Gaining Respect (185 reputation)Gaining Respect (185 reputation)Gaining Respect (185 reputation)Gaining Respect (185 reputation)Gaining Respect (185 reputation)Gaining Respect (185 reputation)Gaining Respect (185 reputation)Gaining Respect (185 reputation)Gaining Respect (185 reputation)
Group: Forum Members
Posts: 269, Visits: 1K
Hi Sandy,

I'm no longer the Forum Administrator - you need to contact Baxter Gillespie. However, when you edit your profile, make sure you hit the UPDATE button (bottom left) - that should save it for you.

Good luck and happy posting!




Bill Balme
s/v Toodle-oo!

Sandy.Garrity
Sandy.Garrity
New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)New Member (42 reputation)
Group: Forum Members
Posts: 25, Visits: 15
Hello Bill 
I've been attempting to update my profile, being new and keen and all that, but can never save the changes.  Is this a setting with the software or am I doing something wrong?
Thanks
Sandy
GO

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